Instant Troubleshooting
Whisper surfaces relevant knowledge base articles and troubleshooting steps in real-time as the customer describes their issue, reducing resolution time.
Smart Response Suggestions
Get AI-suggested responses and resolution scripts tailored to the customer's specific issue, helping agents maintain consistency and professionalism.
Auto Case Notes
After every call, Whisper generates structured case notes with issue description, steps taken, resolution, and follow-up actions for your ticketing system.
Faster Resolution Time
Reduce average handle time by getting instant access to solutions during calls instead of putting customers on hold to search the knowledge base.